Accessibility for Ontarians with Disabilities Act (AODA)

Ontario has a very important law called the Accessibility for Ontarians with Disabilities Act (AODA).  Passed in 2005, the purpose of this act is to achieve full accessibility for Ontarians with disabilities with respect to goods, services, facilities, accommodation, employment, and spaces by developing, implementing and enforcing accessibility standards. Businesses and organizations that provide goods and services to people in Ontario now have to meet certain accessibility standards in five key areas of everyday life:

      1. Customer Service

      2. Information & Communication

      3. Transportation

      4. Employment

      5. Design of Public Spaces

 

Staggered timelines for these standards have been set by the province, and have been scheduled with the intention of establishing a barrier-free Ontario on or before January 1, 2025.

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